{"id":863,"date":"2017-09-11T13:42:13","date_gmt":"2017-09-11T13:42:13","guid":{"rendered":"http:\/\/travelcare.pt\/termos-e-condicoes\/"},"modified":"2017-09-27T15:31:34","modified_gmt":"2017-09-27T15:31:34","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/travelcare.pt\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p><strong>Complaints and disputes<\/strong><\/p>\n<p>The User may submit his or her suggestions or complaints to Travelcare, located at Rua Dami\u00e3o de G\u00f3is n\u00ba 323, 4050-227 &#8211; Porto, through the telephone line <a href=\"tel:+351223322237\">+351 223 322 237<\/a> or the e-mail <a href=\"mailto:geral@travelcare.pt\">geral@travelcare.pt<\/a>.<\/p>\n<p>In the event of a dispute, the consumer may resort to an alternate Consumer Dispute Resolution Entity. In accordance with Law no. 144\/2015 of September 8, we inform you that the Client may use the following Alternative Dispute Resolution entities: Client Provider of Travel and Tourism Agencies in Portugal <a href=\"http:\/\/www.provedorapavt.com\" target=\"_blank\" rel=\"noopener\">www.provedorapavt.com<\/a>, Arbitration Commission of Turismo de Portugal in <a href=\"http:\/\/www.turismodeportugal.pt\" target=\"_blank\" rel=\"noopener\">www.turismodeportugal.pt<\/a> or to any of the entities duly indicated in the list available by the Directorate General of the Consumer in <a href=\"http:\/\/www.consumidor.pt\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.consumidor.pt\/<\/a> whose consultation we advise already.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Tratamento de dados pessoais<\/strong><\/p>\n<p>The User authorizes Travelcare to treat in an automated manner the personal data provided, in particular, by the use of cookies.<\/p>\n<p>Travelcare is not responsible for any inconvenience or damage caused to the user by the use of the Internet network, such as: service interruption, external intrusion, anomalies caused by computer viruses or any other case of force majeure.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Complaints and disputes The User may submit his or her suggestions or complaints to Travelcare, located at Rua Dami\u00e3o de G\u00f3is n\u00ba 323, 4050-227 &#8211; Porto, through the telephone line +351 223 322 237 or the e-mail geral@travelcare.pt. In the event of a dispute, the consumer may resort to an alternate Consumer Dispute Resolution Entity. 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